Flight Delays: Understand Why They Happen and How to Be Part of the Solution

John Howell is joined by Dr. Sheldon H. Jacobson, Founder Professor in Computer Science at the University of Illinois, Urbana. Dr. Jacobson speaks to why there have been so many flight delays and cancellations this Summer. It goes beyond weather: staffing, re-training pilots who haven’t flown in awhile, and limitations due to backup crews. They also discuss what we as passengers can do when experiencing delays.

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